Frequently Ask Questions

Is your question not listed below, please contact us. For details see our contact page.

Q: What type of camera do you use for photography, and what is the pixels?
A: We use Nikon D200, Nikon D70s and Canon 10D. The pixels is 10.2 megapixel and 6.3 megapixel respectfully.

Q: What video camera do you use?
A: We use the Sony HD FX1 camera.

Q: What type of photography do you do?
A: We specialize in digital photography.

Q: Can I print photos from my wedding CD from other labs.
A: Yes you can, they are not copyrighted.

Q: What is the wait period for my wedding photos?
A: The wait periode for the photos is at least 7 to 14working days.

Q: What type of paper, chemicals and machines are your photographs reproduced on?
A: We print on professional photographic paper, processed through professional machines. This paper has been carefully
chosen because of its outstanding archival characteristics (rated 50 plus years), and its ability to reproduce the full
range of colors and densities from an original image.

Q: What is the difference between matte and glossy?
A: A glossy finish will have a much more shiny finish. The matte finish will not be as shiny. The resolution of the photos
is the same for both options.

Q: What type of framing and matting material do you use?
A: We use a variety of high quality materials that are sure to complement and accentuate the quality of the photos.

Q: Can I download the images?
A: No. All the images on our website are copyright material.

Q: The following print sizes are available. Inch sizes are exact, metric sizes are calculated (2.54cm = 1 Inch) and rounded off.
A: Print Size Format Border
8" x 10" (20 x 25 cm) Glossy 1/8"
16" x 20" (40 x 50 cm) Glossy 1/4"
24" x 30" (61 x 76 cm) Glossy 1/2"

Q: Who can I talk to if I have a specific question about a photo?
A: Please email us with the order number. You can find our contact information on the contact page.